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Frequently Asked Questions

Frequently Asked Questions About Shopping at KTMKART
KTMKART is an e-commerce store that offers a wide range of products across different categories in Nepal. We offer unbeatable prices and convenient delivery service so that our customers can enjoy the best deals without leaving the comfort of their homes.
We offer products across various categories, including electronics, fashion, home appliances, and many more. Our product range is constantly evolving, and we strive to offer the latest and best products at unbeatable prices.
Shipping times vary based on location and the shipping method chosen. Standard shipping typically takes 3-5 business days, while expedited options are available. Shipping costs are calculated at checkout and may vary based on the destination and package weight.
We offer a 30-day return policy on most items. If you are not satisfied with your purchase, you can return it within 30 days of receiving the order for a full refund or exchange. Please refer to our Return Policy page for detailed instructions.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier’s website. If you have any questions or concerns, please feel free to contact our customer service team, who will be happy to assist you.

Our Mission

At KTMKART, our mission is to provide our customers with a seamless and enjoyable online shopping experience. We are committed to offering unbeatable prices, convenient delivery, and excellent customer service.

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